Reviews

Justin did a wonderful job

Justin did a wonderful job as always!

We moved into our

We moved into our brand new home a week ago and had our sewer back-up, we couldn’t use our toilets, wash clothes etc. we called our contractors plumber, he couldn’t fix it, called 3 other plumbers who couldn’t help us, finally our realtor found Whitneys Water System, John came out on Sunday morning, tried but couldn’t unblock it, but, he didn’t leave us, he came the next day, Monday, cut the concrete and dug by hand with his work partner Caleb about a 6 foot hole to the pipe and found our problem, gravel, big rocks and even a golf ball! They cleaned the pipes and got our water flowing again!!! They were very professional and cared about us being without, they were amazing! We would definitely recommend them for your plumbing issues. Than you John and Caleb!

Anthony was very helpful with everything. Thank you.

Justin came to my house

Justin came to my house on a Saturday afternoon within an hour after calling him and replaced the hot water heater that had just started leaking, but would have probably burst soon. Couldn’t be happier with his approach and explanations all the way!!

I’m a little slow in letting you know how pleased we are with the new soft-water system your company installed for us last month. There is truly a difference in the condition of our water. The sinks, toilets and showers are so much easier to clean.

I really want to let you know how much I appreciate the extra efforts that were made to meet my requirements. Tom and Terri did a remarkable job on running the line to our fridge that I wanted and above all their friendliness and good humor when it came to going under our house and crawling the total length of the house to install the plumbing necessary for the installation of the system.

Thanks again for being there when we needed you.

We have been a customer of Whitney Water Services for many years. We moved here in 1984 and the home that we purchased had both the water softener and reverse osmosis purifier systems in place. We continued our rental of both systems from that time until December 2006, upon which time we purchased a new softener and RO system from Mr. Whitney.

During our years of renting the systems, Whitney Water was always very responsive to any of our needs and they professionally serviced our home. The new units that were recently installed should give us many years of trouble free service.

We highly recommend their company to any potential customers. They have been a pleasure to work with.

We had an Imperial water softener that we just replaced with the Zero Plus from Whitney’s Water Systems. The old one worked well, except it seemed to use a lot of salt. And, it left you feeling like the soap was not rinsed off after a shower.

We recently replaced our old soft water conditioner with the Zero Plus system and the first thing I noticed was that you didn’t get that feeling that you couldn’t wash the soap off. I also noticed that the soap lathered up more so that I didn’t have to use as much. My son Kade noticed that his skin, especially his arms, were not as dry, and I noticed that I didn’t need as much hair conditioner. So far, we have been pleased with the system.

I just wanted to thank you and your staff for the great job you did putting in our new water softener and RO system. We couldn’t be happier. I love the Empowered softener and the Conqueror RO system has definitely made my life easier (no more opening the fridge multiple times a day to get good water).

But even more than the equipment it was just such a pleasure doing business with you. Tome and Terri Ryan were professional, courteous and punctual and stayed late both days to get the work done. They answered all our questions and when, if they weren’t sure about the answer, they went to the trouble of finding it for us.

We were beginning to wonder if the whole concept of customer service had disappeared forever. Our experience with you, Tom and Terri gave us hope that there are still good people and good companies out there who value their customers.

I know that our new equipment will last many, many years, but I actually look forward to doing business with your again.

Thanks again for renewing our faith and making us feel like we mattered.

I wanted to say thank you to the whole staff at Whitney’s Water System for taking such good care of me. I was having problems with my old water softener running down the drain and using a lot of water. I made contact with the office and Bruce came over to see what was wrong. After examining the system, he recommended that I replace the system. I wasn’t able to do anything at that time, but being dedicated water treatment professionals they reminded me about one month later that I still had time to take advantage of their special offer. I was able at that time to have my outdated softener replaced. The installation was quick and professional. They even checked back with me one week and one month later to make sure that the water was staying soft and I was satisfied with the equipment and their service. I would highly recommend their company to anyone who would want to know more. Thank you very much Whitney’s Water Systems. Keep up the good work.

Just to let you know that we are very satisfied with the work that both Anthony and Justin accomplished while in and around our home. Their attitudes and mannerisms were great. Thanks to all of you for your customer service attitude and friendliness.

Just had two bathrooms completed upgraded, and was so impressed with the workmanship and the turn-around time. These two men were very comfortable to be around and asked my opinion on several of the items. I am so thrilled with the finished product and would recommend them to anyone thinking about upgrading bathrooms. I had a tub turned into a walk-in shower; and a walk-in shower turned into a large tube in the master bedroom. (p.s. Justin even got rid of a lizard that was in my house – now that’s service).

Emergency call to replace a WH – From the time I called, to when the work was completed was less than 4 hours. GREAT SERVICE!

Thank You

There is a company right here in Mesquite who made a very favorable impression on me. Whitney’s Water Systems are kind, professional and were understanding about my living on a fixed income. I paid for the water heater with credit. The labor will be paid over time. These men have qualities that we all treasure. Their response time and quality of work is great. Thank you is hardly adequate. Their reputation is accurate, respectful and devoted o our community.

Special tanks to Justin England.

It is so comforting to have a technician, Justin, who actually is customer oriented. We trust his advise and hope we always get him.

Justin did an excellent job. I am very pleased with his manners and the way he cleaned up afterwards.

Anthony was polite and explained everything very well

Excellent service and very professional. Kudo’s to them and Brenda in the office.